Thought Leadership

    How Does Google Reach Customers? It’s Not How You May Think.

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    Google certainly could have reached out to me via e-mail or via paid search advertisements. For all I know they could have been trying to reach out to me by e-mail, only to have them go into my junk e-mail folder along with the 250 other e-mails that are deposited there on a daily basis. The direct mailer that I received was done in typical Google fashion, lots of white space and focused on copy. While it gave me directions as to how to respond via the web, it also provided instructions for a call in number. Kudos to Google for realizing that giving the intended recipient ways to respond beyond the web can pay dividends.

    For those that may wonder if direct mail should play a part in your next campaign, I think that you only need to look at Google. They are a company whose primary source of revenue is from electronic advertising, yet even they see the value in using direct mail to reach the intended target.
     

    Every Door Direct Mail (EDDM) Program Improves Targeting

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    The EDDM program allows a mailer to search carrier routes within each zip code by age, average income, and average size of household. While the system does not allow for the targeting of specific addresses, these new sort choices certainly allow mailers to better target their mailings within specific zip codes. This allows for a message that is better targeted to the intended recipient and can help lower mailing costs by avoiding mailing to areas that have a lower percentage of households that contain demographics more desirable to the marketer. For example, a search of zip code 08053 can be narrowed to percentage of residents that are age 65 to 85. A review of the data will show there are two carrier routes that have a far higher percentage of residents in that age bracket (25%) than the typical carrier route which ranges from 7% to 12%. One could surmise that those routes with the markedly higher percentage of older residents may contain the over 55 communities within the township. This is one way that you can extrapolate the data to your advantage.

    The EDDM program has been one of the postal programs that actually showed increased demand within the past twelve months. The new tools that have been provided should certainly encourage marketers to take a look at how this program may help them obtain their goals.

    For those that are just curious and want to get a glimpse of where the rich and possibly famous live, feel free to visit the link below. Enter the famous Beverly Hills zip code of 90210 and sort by average income to see the wealthiest areas in America’s richest zip code.

    eddm.usps.com
     

    Photo credit: http://courier-delivery-service.biz/

    More Than Just Banners

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    The wide format moniker reminds me of the digital description when we first entered this arena in 2006. When we added digital capabilities there was, and to some extent still is, what the term digital described. Was it a production process? Is it a color output on a digital machine? Does the word digital describe the variable data process? The answer is yes to all of the preceding questions. While the Acuity joomla_4ice incorporates a digital imaging process, its capabilities are far greater than what most people would think of when using the term digital. To provide a better idea of our new capabilities, following are the top 5 products that we can now provide with our new capabilities:

    Indoor Signage– We can produce point of sale signage, window signage and interior decorations for retail and corporate settings. This application is a perfect fit for theatres, universities or retail facilities that have a variety of signage needs.

    Custom packaging– With the ability to print on corrugated board and coupled with the simultaneous installation of our flatbed router, we can create custom packages for your next premium purchase.

    Rigid Substrates- We can now print on almost any PVC, Acrylic or vinyl product. Once again, coupled with the cutting joomla_4ice, we can print and cut to custom shapes and sizes.

    Point of Purchase Displays– More than just point of sale signs, we can now create dimensional graphics for retail settings.

    Product Decoration– With the capability to print onto flat items that are up to 1-3/4” thick, we can now customize many premium products in-house.

    Combining all of these new capabilities with our existing digital and conventional print processes, along with our existing in-house finishing processes and further adding in our agency services will allow us to be a single source creator for the communication needs of any organization.

    What Goes Into Your Printing Matters

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    Have you ever noticed an exceptional print piece? Do you remember what made it exceptional? There are a number of critical factors that can make or break your next print campaign:

    1. Excellent design
    2. Original professional photography
    3. Creative writing
    4. The best raw materials

    Did number four throw you? When was the last time you thought about the raw materials that go into the production of your printed piece? Inks, plates and processing chemicals can have a direct impact on your final product. Change one variable and the whole job can be impacted for the better and more often worse. Whenever I give people a tour of our facility, I'm always careful to show them our inventory of raw materials that go into their finished products. Consistency in the materials used to produce your products is vital if you want consistency in your final deliverable.

    The expression “quality in, quality out” is really true when it comes to producing a printed piece.
    So, the next time you plan a marketing campaign, think about whether the printed piece is really a commodity. That way, you won't spend tens of thousands of dollars and weeks of emotional energy, just to be shortchanged at the finish line.
     

    Color Matters – The Psychology of Color

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    Selecting a color palette for a new brand or a brand redesign is one of the most important steps in the branding process. Since several other factors must be considered during the process, such as the core values and perceived strengths of the company, color becomes that much more important because it reflects the brand.

    The psychology of color must also be considered because research indicates that color affects human behavior, often manipulating or even changing one’s moods or emotions. In addition, certain colors have been proven to impact blood pressure and metabolism. They can also have an effect on test scores. For example, red has been shown to have a positive impact on speed and reaction time in certain activities such as athletics. Blue-colored streetlights have been connected to a decrease in crime in areas with these lights.

    When considering the selection of color it may be helpful to know the following attributes of color and the emotions they may elicit:

    Blue: harmony, confidence, and faithfulness
    Red: power, passion, and anger
    Yellow: wealth, optimism and pleasure
    Green: spring, hope and envy
    Black: mystery, mourning and darkness
    White: light, goodness and innocence
    Purple: combines the stability of blue and the energy of red; noble, luxury, and dignity.
    Orange: combines the energy of red and the happiness of yellow; vibrant, engaging and creative

    The emotions a color represents and the symbolism it creates have been commonly used in advertising. For example, red is the color that carries the strongest reaction and attracts the most attention. It is commonly used in advertising to make a product or brand stand out, for example, Coke. Blue is most frequently cited as a favorite color of people and therefore the most commonly used color in corporate identity.

    It’s fascinating how something as small as the color can change an outcome or image. What have been your findings in terms of colors and marketing? Email us at marketing@perfectprinting.com.
     

    source: psychology.about.com
     

    Buying Print on the Internet

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    There is sometimes a big difference between the two. Beyond the list price, the internet based printing companies often charge additional fees for many of the services that we would provide at no additional charges. In addition, the internet based companies have some limitations that any buyer should be aware of. Some of these include:

    1) Payment Terms– For our corporate clients we offer payment terms, which is basically a loan as part of our service. Internet based printing companies often require payment in full prior to the job shipping.
    2) Delivery charges– For smaller jobs we provide local delivery at no charge, internet based companies charge this as an additional cost beyond the quoted amount. If the job is a rush and needs to ship by air the charges can easily add up.
    3) Rush Charges– The internet companies list prices with a standard turnaround fee. Rush charges can easily increase the job by an additional 50% of the quoted price.
    4) Changes– Many of the internet companies do not allow any changes. Once your job is submitted it is considered approved. The only way to change the job would be to reprint it.
    5) Additional subscriptions– One of the major internet based print companies makes a significant portion of their revenue by selling magazine subscriptions at the end of the checkout process. Many buyers are unaware of this until they see the charge on the credit card and have difficulty reversing the charges.
    6) Stock Limitations– In order to minimize their costs the internet companies typically offer a very limited choice of stocks. If the stock matches your needs great, if not, you are out of luck.
    7) Color proofs– For those who have color critical jobs and require a hard proof, most internet companies offer only an electronic proof. For those that do offer hard proofs, the costs can be substantial.

    While some of the internet companies do have some built in pricing advantages because they offer a limited scope of products, buyers should look at the context of the entire job to make sure that there will be no surprises after it has been delivered.
     

    Designing Spaces and Places

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    First, what do designers mean when they say they specialize in Environmental Graphic Design? What are some examples?
    Environmental Graphic Design (EGD) is a term used to describe graphic design for the built environment. It bridges across many design disciplines including graphic, architectural, interior, landscape, and industrial design, all concerned with shaping the idea of place.

    I was first introduced to EGD in college when I worked on a team that was joomla_4eloping a wayfinding system for senior citizens that were experiencing dementia in their assisted-living facility. These seniors would get lost or confused while traveling the long, unvaried hallways of the building and have trouble finding their way back to their rooms; adding to their overall anxiety and fear. Our team made design additions that gave them much stronger visual cues of location and place which resulted in less confusion for the residents and an improvement in their overall quality of life.

    Since then, I’ve had the opportunity to work on a variety of EGD projects that have included airport, museum and hospital wayfinding systems, retail signage and graphics for malls, exhibit design and interpretive graphics for museums, and branding/identity signage for public installations and institutions. Each project poses a different set of challenges that keeps things interesting!

    Do you take a different approach to designing signage for example comparing to the approach taken when designing a brochure or other marketing collateral?
    There are similarities and differences between signage and print design. Both require conceptual phases, design Development phases and then production phases. With signage, there are a lot of technical aspects that cross over into the realm of architecture and interior design. A big difference with signage is in most cases it is physically more permanent than print. Signage needs to be able to withstand the elements (especially if it’s outdoors or in a public space) and be structurally sound while meeting code requirements. The general scale of the work is also very different. Often with print, the finished product can viewed at actual size throughout the project. With signage, environmental graphic designers work at a reduced scale since it’s impractical to do otherwise.

    Can digital and physical environmental graphics co-exist?
    Yes, definitely. There have been great technological leaps forward in the past decade that are redefining the boundaries between our physical and virtual environments. In many cases our physical and virtual world are becoming intertwined. I can’t wait to see where the next decade takes us.

    We’re beginning to see a lot of discussion about the creation of experience, particularly as it relates to connecting products, brands, organizations and places with potential consumers, members, and community members. Can you describe how this impacts your approach to design?
    I think consumers and the general public expect and desire a fully branded experience from companies and organizations these days. There are many more brand “touchpoints” (e.g. physical spaces, websites, print collateral, social media, etc.) that exist and it’s important for designers to recognize these opportunities to communicate client messages through them. Signage and Environmental Graphics are a piece of a larger whole when it comes to connecting people to a brand or a place.

     

    Telling Stories Through Price Tags, Where Art Meets Retail

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    Some retailers use the space to communicate an offer or marketing messaging while others use this space as prime real estate for branding.  Recognizing the importance in their overall marketing strategy, considerable resources are put toward design of hang tags. Color, font, image and style are chosen to be consistent with brand image.  Printing techniques such as die-cutting, foil stamping and embossing can not only enhance the visual appeal of the tag but an added benefit is that it can also make the product more difficult to counterfeit.  But one thing is certain, good design is key when using hang tags as a component of a retailers’ branding strategy.

    Know of some examples of Brands that use hang tags effectively? Share them on our Facebook page at www.facebook.com/perfectprinting1

     


     






     

     

    Selection of Media and the Impact on Design

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    As a graphic artist, do you approach an assignment differently if you are designing a printed piece versus designing a web page or email template?
    Yes, my approach is very different when conceptualizing print and web based designs. Web based user experiences are naturally free flowing and the job of the designer is to harness that dynamic experience and give it structure. The experience of a print piece is a very linear one. My job as a designer is to create a dynamic flow of image and text using an underlying structure that has a clear beginning and end.

    Are there different considerations for layout, colors and fonts between print and web?
    Years ago, the answer would have been yes, but the web has grown up. The possibilities and choices available for designers are as broad on the web as in print design, if not more so. Web users have come to expect a robust, textural experience with layers of colors and fonts. This makes the design of digital media abundant with opportunity for innovation.

    Are there unique challenges that only apply when designing for the web? How does the interactive nature of the web impact the design process?
    The web is an abstract space, not limited by the physical restrictions inherent to print design. It’s essential within such a space to maintain a coherent structure such that the user is both comfortably in control of the experience and guided to the information sought. A web site or application needs to be responsive to its audience far beyond any printed piece.

    Print has physical properties such as texture and shape. How does this impact design concepts?
    Paper, color, shape, texture and finish are all major players in the design process. Choosing to use a die cut, emboss, unique varnish, or textural paper can add dimension to a piece that makes a person want to pick it up and explore the content. The tactile quality of print allows an emotional and physical connection to the material.

    Can you describe the process when you are asked to design for an integrated experience, meaning, a project that incorporates both print and digital?
    My process, for print and web, always begins with cultivating an overall understanding of the client’s needs and message that they intend to convey. From there I begin to explore a design concept and general visual mood of a project. Once I have the concept and visual direction established, this will drive the design and message of the web and print elements, both of which will then speak to each other.